Hardware Return Policy
TAL Technologies, Inc. provides a 90-day, unconditional
money back guarantee on all software products. Returns
of hardware (barcode scanners and add-on boards),
must be received within 30 days of purchase and will be charged
a 25% restocking fee provided the item is in like-new, original
condition and packaging. If the item is not in like new condition,
we can not accept the return.
When you purchase hardware from us, you are entitled to
its manufacturer's warranty against defective merchandise.
These manufacturers will repair, return or replace the item
in accordance with their own policies. Please contact each
company for details:
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Metrologic Bar Code Scanners
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2 Year Warranty
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Comtrol 4 Port USB RocketPort
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1 Year Limited Warranty
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Digi EdgePort USB Hub
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5 Year Warranty
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Lava Quattro and Octopus PCI Boards
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Life Time Warranty
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If you need to return your hardware the following conditions
must be met:
- Return the merchandise to us within 30 days of your
original receipt of the order.
- The products must be returned in new, resalable condition.
- You must include all packaging materials.
- Packaging materials must not be torn or damaged.
- All manuals and warranty registration cards must be
unmarked.
- You must pay any return shipping expense.
Upon receipt of the returned merchandise in good order in
accordance with the above we will issue credit to your account
less the 25% restocking fee.
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